Privacy Policy
About this Statement
Redland Premium Fruit Pty Ltd ACN 667 729 731 and its related entities and bodies corporate (Redland) is an Australian grower, processor and distributor of fruit, working alongside suppliers and customers nationally and internationally. We take the privacy of our stakeholders seriously and want to ensure your information is protected in accordance with the Privacy Act 1988 (Cth).
This statement addresses the ”what, when, why and how” of collecting your personal information and protecting your privacy.
What kind of information is collected?
Generally, the information we collect may include:
- Personal details and contact information such as name, address, date of birth, government identifier, phone number and email address.
- Transactional and financial information such as bank account details, credit/debit card information, claims and insurance information.
- Business and occupational information such as job title, enterprise and or business information and contact details.
- Computer and internet information such as cookies and other tracking technology, device identification, social media profile and other online interactions.
- Sensitive information such as religious beliefs or affiliations, racial or ethnic origin, membership of a trade unition, criminal record and health information.
When we collect information
Information may be collected directly from you when you:
- Enter into an agreement or arrangement with us.
- Use or subscribe to our online services including our website or social media.
- Contact our offices by phone, email or online message.
Information may also be indirectly collected about you from third parties who are authorised to provide it to us. Third parties include current or previous customers or suppliers, insurance providers, credit reference agencies, law enforcement or government authorities or publicly available sources of information.
Redland will avoid collection of third party information unless it is necessary, and we are unable to collect the information from you. Redland will seek your consent for collection, storage or use of third party information.
You are not obligated to provide personal information to Redland however not providing relevant information may hinder our provision of services to you.
Why Redland needs your information
Redland may need your information to:
- Assist in the implementation and improvement of our services.
- Provide opportunities for interaction and connection with the Group.
- Market our products and services.
- Provide accounting, billing and administrative services.
- Maintain contact details and verify your identity.
- Perform analytics activities.
- Manage security, risk and crime prevention.
- Comply with legal obligations.
Redland may use your information for purposes related to the above purposes and for any other reason you would reasonably expect Redland to do and have consented to.
How we use your information
Redland will only disclose your personal information for the purpose it is collected.
This may include disclosing information to consultants and professional advisors, third party service providers, marketing services, insurance providers, related entities of the Redland and any other entity to whom disclosure is required by law.
Disclosure is not provided without your consent.
How we treat your information
Redland takes reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification and disclosure: we have extensive controls and processes for the protection of this information.
We will destroy or de-identify any personal information that is no longer needed by Redland unless the law provides otherwise.
Any personal information that we hold is stored electronically on computers or cloud systems operated by us or our service provider.
We have implemented extensive security measures and encryption protocols to protect your information from unauthorised access, loss or misuse.
Right to change or correct your information
Redland endeavours to ensure your personal information is accurate, up-to-date, complete and not misleading. Under the Privacy Act, you hold the right to access and correct your personal information that is held by Redland. If at any time you wish to do this, please contact Redland via [email protected].
Enquires
You may contact Redland at any time if you have an enquiry about our website, social media pages or privacy policy.
Please contact us at [email protected].
Redland Premium Fruit Pty Ltd
Level 3, 77 Hudson Road
Albion QLD 401
Phone +61 7 3077 7910
ABN 43 249 220 845
redlandfruit.com.au
